Intelemark's Appointment Setting Service
Intelemark is an appointment setting company that is dedicated to providing businesses, both nationally and globally, with the premiere appointment setting and lead generation services available on the market. Whether our client seeks a "C" level, "VP" level, or "Director" level appointment, Intelemark's appointment setting professionals are poised for the task. At Intelemark, we know appointment setting and we know what works!
Intelemark's Appointment Setting Mentality:
We believe that quality is essential when performing the task of appointment setting. When we develop a companies' call guide, we collaborate directly with our clients in determining their ideal prospect. We fully understand that in any business it is far better to meet with 10 highly qualified appointments that are really revenue opportunities than it is to meet with 50 appointments that are unqualified and that therefore will likely waste not only time but also resources and most importantly; money.
Our seamless approach as a company's outsourced inside sales team is a highly effective form of appointment setting. We do not believe the old telemarketing method of smile and dial' or the boiler room approach. Every call made on our clients behalf is an inside sales/marketing call, not a telemarketing call. At Intelemark, we strive and focus on developing appointment setting campaigns that on every call leave a great impression of our clients whether they an appointment was set or not.
Intelemark's Appointment Setting Guarantee:
We are confident our clients will be satisfied with our appointment setting services and are proud to offer a satisfaction guarantee. All of Intelemark's appointment setting efforts aim to promote a successful appointment setting campaign while keeping constant communication not only with our clients but also constant feedback with our production managers as well as appointment setters, and constantly customized data analysis in order to obtain highly qualified appointments.
Intelemark also guarantees to provide matchless customer service and support on all of our appointment setting campaigns. We encourage our clients to speak directly with our appointment setters and their production manager on a weekly basis. It is important that our client feels comfortable with the appointment setting process, and a big part of that is being comfortable with the appointment setters that are representing their company. We understand that we are the face as we call and we do not take that role lightly. By speaking directly with our appointment setting agents, we offer accountability throughout the appointment setting process.
Many of our clients who have come to us from "pay for performance" appointment setting models have shared the awful experiences they have faced due to "performance based" structures. The complaint we hear the most often is that the appointments that are set are very often not qualified. We strive for quality on every appointment that we set and we meet with our clients on a weekly basis to ensure accountability throughout the appointment setting process.
Intelemark Appointment Setting Utilizing Experienced Appointment Setters:
We understand that appointment setting is an extremely effective revenue generation and strategic marketing tool. That is why Intelemark only uses highly trained and experienced Appointment Setting professionals for our client's campaigns. These individuals are not only comfortable in engaging in a conversation with a high level decision makers, but also focus on getting the most qualified prospects for our clients. When setting an appointment our appointment setters will filter the prospects by asking the questions that are required in order to obtain a qualified decision maker as an adequate prospect. This important step in the appointment setting process takes place before the appointment is even set...
Again, our appointment setters are highly qualified and experienced in the art of appointment setting. Each appointment setting agent comes to us with a minimum of five years of experience specifically in B2B appointment setting and has successfully completed psychological tests, auditions, interviews and reference checks. We understand that "first impressions" are critical and that we must leave positive images of your company with each individual we call.
For clients that are located in the United States, our appointment setters are also located within the United States. We do not outsource our appointment setting campaigns outside of the US. Our appointment setters are paid a high hourly rate to ensure that those appointment setters are only putting through quality appointments, not just scheduling something in order to make their commission numbers or weekly quota. All appointments generated should be qualified to your criteria. The appointment setters are held accountable on the weekly appointment setting feedback call for the quality of each and every appointment set.
These appointment setters are representing you and your company and the opportunity for real time information exchange is invaluable to the success of an appointment setting campaign. Our appointment setters are scheduled in four-hour shifts to prevent burn-out. Furthermore, the average age of our appointment setters is between 40 and 45 years old. They are experienced in setting appointments with high-level executives and feel comfortable working with a number of different industries. Our appointment setters would never practice appointment setting in a call center environment.
Intelemark's Appointment Setting Customization
Intelemark's appointment setting is here to help! When our clients come to us, it is because they are looking for a company that is experienced in engaging the prospects that they ultimately would like to have as clients. We appreciate that every client is different and therefore every appointment setting campaign we implement must be customized as well. One of our goals is to help our clients be one of a kind in their industry. When clients come to us, we will develop an appointment setting strategy that is unique to them. Intelemark does this by customizing the call guide, data, and carefully choosing the agents for each appointment setting campaign and assigning the proper Production Manager as well as the database setup. Our proprietary software enables us the flexibility to customize every appointment setting campaign down to the granule details on a real-time basis. We are able to make changes at a moment's notice and have the new changes in effect almost immediately so that the performance on our appointment setting campaigns is not compromised
Intelemark's Appointment Setting Data and Reporting
Intelemark understands that there is much more to appointment setting than simply acquiring a list and dialing the phone. The data is very important. Whether you provide the contact list or we do, our data experts know how to manage the data to optimize its appointment setting productivity. Intelemark's proprietary software was developed for our unique purposes (appointment setting) and our unique business model. Intelemark's appointment setting serves as a revenue catalyst by providing our clients with qualified appointments. Through our software, we are able to run customized reports, perform in-depth data analysis, and monitor call-history. We also have unlimited user defined fields that allow us to customize the qualifying questions that are unique to each of our clients' appointment setting needs.
On a nightly basis, our clients will receive a customized daily activity report that summarizes both the daily and program to date appointment setting numbers. It also provides helpful information such as list management, appointment rate and dials per hour. In addition to the nightly report, our clients will receive appointments set as well as information requests our appointment setters acquired through our appointment setting process.
In addition to our proprietary appointment setting software being able to provide exemplary customization of data and reports, it is also integrates with Salesforce.com. For our clients that utilize Salesforce.com, they will be able to enjoy the benefit of having their appointments delivered directly into their Salesforce application. The benefits our clients are able to enjoy due to this integration are many. Not only do our clients save time and resources from entering the appointment setting deliverables manually, they are also able to track their appointments more efficiently.
Intelemark's Appointment Setting Experience
Intelemark has extensive appointment setting experience in numerous vertical markets serving a wide variety of clients. Some of the industries in which we have achieved great success are:
- Software (enterprise or ASP versions)
- Network Administration
- IT Services and IT Consulting
- Marketing
- Healthcare
- Consumer Goods
- Financial Services
- BPO
- Business Services
We are the experts when it comes to working with complex appointment setting campaigns designed to reach the C-Level contact. We have worked for Fortune 500 companies with the primary objective of setting a face-to-face appointment with the CEO, COO, CFO, CTO, etc. Our appointment setters come to us with a wide range of experience from a multitude of industries. Our primary objective is to increase our clients' pipeline through targeted appointment setting, give them maximum selling time, and create accountable revenue opportunities. Connecting with the right people at the right time is an expertise with which we are well acquainted.
Intelemark's Appointment Setting Results
At the end of the day, Intelemark feels the most important factor when it comes to appointment setting on behalf of our clients is results. Our ultimate goal is to provide our clients with the results they need and to surpass the expectations they had set for themselves! We strive to provide quality appointments that will generate maximum revenue. After all, this is what it is all about and this is why our clients come to Intelemark for help with their appointment setting needs. Results. Results. Results (net new business).
Intelemark's Appointment Setting Our Team
Intelemark is the expert in helping organizations generate new business through appointment setting. We have a proven track record of appointment setting success. We have assisted companies of varying sizes, industries and objectives achieve their revenue goals through appointment setting. It is our people who make the difference.
Production Managers: The role of the Production Manager is a combination of supervisor and client service representative and is in charge of the success of each appointment setting campaign. They act as the first point of contact between the client and Intelemark and as liaison between our clients and our appointment setting agents. All Production Managers are highly skilled and experienced in managing multiple and varied types of appointment setting campaigns.
Data Team: Intelemark deploys a team of data experts whose specific responsibility it is to load, manage, analyze, and manipulate each client's appointment setting data. Our years of experience in this industry have confirmed that the requirement for skilled data management in each appointment setting effort is critical.
Management Team: Intelemark is a closely held company whose partners are involved in the day-to-day operations of the enterprise. Their singular focus is providing the most optimal results possible for every appointment setting campaign that they accept. The management team meets daily to review the production of each campaign and analyze the appointment setting metrics in order to make requisite changes in a meaningful timeframe. Every member of the management team is happy to provide his or her cell phone numbers to clients so that they may address any issues or concerns at any time, on any day!
With over 14 years of appointment setting experience, Intelemark understands that there is much more to appointment setting than simply acquiring a list and dialing the phone. Each one of our appointment setting campaigns is tailored to meet the requirements of the client as well as the capabilities of their sales staff.
Contact an Intelemark appointment setting consultant to discuss the best approach for your success through professional appointment setting.
